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POLICIES & PROCEDURES

Phone 207-848-8090
C.H.E.A.P. OIL INC.
CHEAP OIL INC. POLICIES & PROCEDURES


​NO CHECK OUT FEE: $30.00
BOUNCED CHECK FEE: $30.00
UNDER 50 GALS FEE: $20.00
OFF ROUTE/EMERGENCY DELIVERY: $100.00

CUSTOMERS PURCHASING 50 GAL MINIMUM DELIVERIES ARE REQUIRED TO USE CHEAP OIL AND ONLY CHEAP OIL. THEY CAN NOT SHOP AROUND AND USE OTHER COMPANIES. IF CUSTOMER WISHES TO SHOP AROUND, CHEAP OIL WILL NOT DELIVER UNDER 100 GALLONS TO THE CUSTOMER AGAIN.

IF THERE IS NOT AN ADEQUATE PATH FOR THE DELIVERY DRIVER, CHEAP OIL CAN REFUSE TO DELIVER. (NO PATH, NO DELIVERY) EXP: SNOW, TRASH, DOG FECES.

CHEAP OIL HAS THE RIGHT TO REFUSE ANY DELIVERY IF WE FEEL IT IS UNSAFE, OR PROBLEMATIC. CHEAP OIL WILL NOTIFY THE CUSTOMER OF THE PROBLEM AS SOON AS POSSIBLE. (EXP: ICY DRIVEWAY, NO WHISTLE)

CHEAP OIL WILL NOTIFY THE CUSTOMER IF WE ARE UNABLE TO FULFILL ANY DELIVERIES. 

IF THE CUSTOMER HAS A CREDIT BALANCE, THE CUSTOMER MUST USE UP TO THE CREDIT VALUE OR WHEN TANK IS FULL WHICH EVER COMES FIRST. CREDITS CANNOT BE BROKEN DOWN INTO SMALLER DELIVERIES.

ACTIVE MILITARY DISCOUNTS ARE: $0.05 CENTS OFF

OVER 400 GALS IN ONE DROP (SAME ADDRESS) IS : $0.05 CENTS OFF

IF PAYMENT IS NOT LEFT AT ADDRESS, THE DRIVER WILL NOT RETURN IN THE SAME DAY UNLESS AN OFF ROUTE IS PAID($100.00). IF WE GO BACK IN THE SAME WEEK A $30.00 FEE WILL BE CHARGED. IF THE CUSTOMER WANTS TO WAIT A WEEK FOR THE DELIVERY THERE WILL BE NO CHARGE. 

IT IS THE CUSTOMERS RESPONSIBILITY TO MAKE SURE THEIR TANK IS SAFE AND IN GOOD WORKING ORDER. CHEAP OIL DOES NOT INSPECT TANKS. CHEAP OIL WILL DO A VISUAL INSPECTION OF TANKS THAT ARE OUTSIDE, BUT WE WILL NOT MOVE ITEMS TO DO SO. 

CHEAP OIL ACCEPTS: CASH, CREDIT CARDS, CHECKS (LOCAL BANKS ONLY), LI HEAP


IF THE CUSTOMER ORDERS OIL AND THEY LEAVE CASH OUT, THE DRIVER WILL TAKE ALL MONIES EVEN IF THE DELIVERY IS LESS THAN ORDERED. CHEAP OIL WILL ISSUE A REFUND CHECK ON THE CREDIT BALANCE.

IF CUSTOMER REQUESTS A CHECK ON A CREDIT BALANCE, CHEAP OIL WILL ISSUE A REFUND CHECK WITHIN 7 DAYS OF NOTIFICATION. 

WE DO NOT GUARANTEE PRICES, PRICES ARE SUBJECT TO CHANGE AT ANY TIME

FILL PIPES MUST BE CLEAR OF ALL AND ANY DEBRIS. WE DO NOT GUARANTEE ANY DEBRIS THAT MAY BE IN THE WAY OF THE DELIVERY DRIVERS WAY. (EXAMPLE: ROSE BUSH HIDING FILL PIPES)

AN ACCOUNT IS DEEMED CLOSED,AFTER 3 MONTHS OF INACTIVITY.